All orders up to and including £120.00 delivery charge £4.95.
All orders over £120.00 FREE delivery.
Some items under £120.00 still qualify for free delivery. These are marked on each individual product page.
Our delivery service takes place on weekdays only.
Our in house delivery team will always contact the customer the day before the intended delivery. Where delivery has been requested for a specific date Wicken Toys Ltd will endeavor to fulfill this request but this cannot be guaranteed.
If the original delivery date requested by the customer cannot be met and the customer would rather not wait they are entitled to cancel their order and to receive any refund of monies paid. If we cannot agree another time for delivery, we offer the customer a full refund.
Our standard delivery covers all off the UK mainland apart from the following areas:
AB31-38, AB41-56, HS, PA20-78, PH15-44, KW, ZE, FK19-21, IV1, 1V3-56
We can deliver to these areas but you will need to call us for a quote.
Unless Wicken Toys Ltd has agreed a longer delivery time with the customer, we will deliver the goods within 4 working days. If Wicken Toys Ltd is unable to deliver the goods within this time you will be informed immediately and, with your agreement, another time for delivery will be arranged.
Wicken Toys Limited will not be liable for any claim for compensation whatsoever for failing to deliver on a particular date or time.
Wicken Toys Ltd endeavor to do all our own deliveries using our own fleet of delivery vans.
When Wicken Toys Ltd makes the delivery, the delivery driver will always try to leave the item / items where the customer asks. The furthest point that they are expected to leave any item is on a back patio, access permitting. The drivers are not expected to take the item / items any further beyond that point.
On the occasions that we have to use a national currier to make the delivery, they will only deliver to the front door.